AI RECEPTIONIST
An AI Receptionist that answers every call, 24/7
OrangeChat picks up on the first ring, sounds human, qualifies leads, books appointments, and texts customers back — in English and Chinese. No more missed calls. No more voicemail purgatory.
- Sub-second response time
- Bilingual English & Chinese
- Books on Google Calendar
- Plans from $49/mo
An AI receptionist is a virtual phone agent that answers your business calls 24/7, holds a real conversation with each caller, captures their details, and routes urgent issues to a human. Unlike voicemail, IVR menus, or a $200/mo answering service, a modern AI receptionist actually understands what callers say — using best-in-class speech recognition (Deepgram), large language models (OpenAI, Gemini, Cerebras), and natural-sounding text-to-speech (Cartesia, ElevenLabs). The result: every caller gets a fast, professional, on-brand experience, even at 2am on a Sunday.
Answers every call in under a second
While a human receptionist juggles one call at a time, OrangeChat handles unlimited concurrent calls instantly. Built on LiveKit + Deepgram Flux + Cartesia Sonic-3 for sub-second turn-taking that feels like a real conversation.
Qualifies leads while you sleep
Custom intake questions per business — service type, urgency, location, budget. The AI asks, listens, and writes a structured lead summary into your dashboard. You wake up to qualified bookings, not a list of missed numbers.
Bilingual: English & Chinese
Detects the caller's language automatically and responds natively. Critical for restaurants, clinics, salons, and service businesses serving diverse North American markets — a niche traditional answering services don't cover.
Books appointments and sends SMS
Connects to your calendar, offers real availability, books on the call, and texts the caller a confirmation. Same conversation, same agent — no awkward handoff to a form.
Knows your business
Upload PDFs, FAQs, pricing, service areas — OrangeChat indexes them with retrieval-augmented generation (RAG). When a caller asks about emergency rates, weekend availability, or specific services, the AI answers from your real data.
10-minute setup
Sign up, paste your business info, get a phone number, forward your existing line to it. Done. No engineering team, no sales call, no 6-week onboarding. Cancel anytime.
What an AI receptionist actually does on a call
- 1
Picks up on the first ring with a natural greeting using your business name and tone.
- 2
Listens to the caller's request — pricing question, appointment booking, emergency dispatch — and identifies intent.
- 3
Pulls answers from your knowledge base: hours, services, service area, pricing tiers, FAQs.
- 4
Asks qualifying questions when needed — type of service, urgency, location, name, callback number.
- 5
Books on your calendar in real time, or transfers urgent calls (emergencies, existing customers) to a human.
- 6
After the call: writes a structured summary, texts a confirmation, sends an email digest, logs a lead in your CRM.
Costs less than one missed lead
Plans start at $49/mo for 50 voice calls + 500 conversations. The Growth plan ($99/mo) covers most small businesses. Compare that to one HVAC service call ($300+) or one new patient ($800+ lifetime value) — the math is obvious from call one.
See pricingFrequently asked questions
What is an AI receptionist?+
An AI receptionist is a virtual phone agent powered by speech recognition, large language models, and text-to-speech. It answers business calls 24/7, holds natural conversations, captures lead information, books appointments, and routes urgent calls — without a human operator.
How is this different from an IVR or voicemail?+
IVR menus force callers through 'press 1 for X' trees that drop 30%+ of callers. Voicemail catches almost nothing — most callers hang up. An AI receptionist actually talks with the caller, answers questions in real time, and captures the lead in a single fluid conversation.
Will it sound robotic?+
No. OrangeChat uses Cartesia Sonic-3 (and optionally ElevenLabs voices) — both are state-of-the-art real-time TTS that sounds essentially human. We've A/B tested with real customers; most callers can't tell.
What does an AI receptionist cost?+
OrangeChat plans start at $49/mo. A traditional human answering service typically costs $200-$500/mo with per-minute overages. A part-time human receptionist in the US runs $2,500+/mo loaded. AI is 10-50x cheaper.
Can it transfer to a human?+
Yes. Configure rules per business — emergencies, existing-customer keywords, business-hours fallback — and the AI warm-transfers to your phone or a team member's number.
How long does setup take?+
Under 10 minutes. Sign up, describe your business, get a dedicated phone number, forward your existing line. Most customers are taking real calls within an hour.
Stop losing leads to voicemail
Try OrangeChat free for 14 days. No credit card. Cancel anytime.
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